Shipping policy
At Ankore, we aim to process and ship all orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1β3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times vary based on your location and carrier availability. Most orders are delivered within 5β12 business days after processing. Please note that shipping times are estimates and not guaranteed.
Shipping Delays
Occasionally, delays may occur due to factors outside of our control, including carrier delays, customs processing, or high demand periods. Ankore is not responsible for shipping delays once the package has been handed over to the carrier.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Ankore is not responsible for orders shipped to incorrectly provided addresses. Orders returned due to address errors may not be eligible for reshipment or refund.
Lost or Stolen Packages
Ankore is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience an issue, please contact the carrier directly using your tracking number.
For any shipping-related questions, contact us at ankoreissue-@outlook.com.